Privacy Policy

At Blacksilk Travel, we are dedicated to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services or interact with our website (https://blacksilk.travel/) and other related services. By accessing or using Blacksilk Travel, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you use our services or interact with us:

  • Contact information: Name, email address, phone number, and mailing address.
  • Booking details: Travel preferences, destination information, and other relevant travel details.
  • Communication information: Records of your correspondence with us, including emails, chats, and phone calls.
  • Usage information: IP address, browser type, device information, and website activity logs.

Use of Personal Data

We collect and use your personal information for the following purposes:

  • Providing travel-related services and facilitating bookings.
  • Managing and personalizing your travel experience.
  • Communicating with you regarding bookings, updates, and promotions.
  • Resolving inquiries, providing customer support, and addressing complaints.
  • Complying with legal obligations, such as tax reporting and fraud prevention.
  • Analyzing website usage trends and improving our services.

Data Sharing and Disclosure

We may share your personal information with the following entities:

  • Travel service providers: Airlines, hotels, car rental agencies, and other travel-related partners necessary for booking and fulfilling your travel arrangements.
  • Third-party service providers: We may engage trusted third-party companies to assist us in delivering our services, such as payment processors and customer support providers.
  • Legal requirements: We may disclose your personal information if required by law or in response to valid requests from public authorities.
  • Business transfers: In the event of a merger, or sale of assets, your personal information may be transferred to the acquiring entity.

Data Security and Retention

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage can guarantee complete security. We encourage you to take necessary precautions when sharing personal information online. We retain your personal information for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable laws. We will securely dispose of or anonymize your information when it is no longer needed.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their respective privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

Your Rights

You have certain rights regarding your personal data, including the right to access, correct, update, or delete your information. To exercise these rights or make inquiries about your data, please contact us using the details provided below.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be effective upon posting the revised Privacy Policy on our website. By continuing to use our services after the changes have taken effect, you signify your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Blacksilk Travel, please contact us at:

Email: hello@blacksilk.travel

Phone: +923001555304, +447466157624

You can also reach us by mail at the following address: 26 Commercial Block-B, Bankers Society Phase-1 Lahore

Please note that this Privacy Policy applies only to the services provided by Blacksilk Travel and does not cover any third-party websites or services that may be linked to or accessed through our website.

Effective Date: 01/01/2023